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  • How can I return or get a refund for my purchase?
    You can return unused and undamaged products within 30 days. If you're not satisfied, email us at Talw@zoominternet.net with your order number and reason for return to start the process. We're here to help!
  • How should I care for my custom wood engraved items?
    Keep your custom wood engraved items away from direct sunlight and moisture. Clean them with a dry, soft cloth. For more tips, visit our Product Care page or email us at Talw@zoominternet.net. Keep them looking great!
  • What are my shipping options?
    You can choose from standard, expedited, and overnight shipping at checkout. For more details, visit our Shipping page or email us at Talw@zoominternet.net. Happy shopping!
  • Can I request a custom design for my order?
    Absolutely! We specialize in custom designs. Email us at Talw@zoominternet.net with your requirements, reference images, or detailed descriptions, and we'll create your unique piece. Let's make something special together!
  • What payment methods do you accept?
    You can use major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay. If you have any issues, email us at Talw@zoominternet.net. We're here to assist you!
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